Safe and Responsible Betting

in baji Responsible Gambling Guide

Betting and casino games are a form of entertainment — in baji is always here to make sure they do not become a burden. Know your limits, stay alert, and seek help when you need it.

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What Is Responsible Gambling and Why It Matters

in baji believes that betting and casino games should be enjoyed purely for entertainment. Responsible gambling means participating in a way where you decide when to play, how much to spend, and when to take a break — and these decisions are made consciously, not out of emotion or pressure.

In Bangladesh, anyone under the age of 21 is strictly prohibited from betting or participating in any casino game on in baji. 21+ This restriction is not just a rule — it is to protect the younger generation from the harmful effects of gambling at an immature age.

Our Terms and Conditions clearly state that in baji does not keep any minor's account active, and no suspicious account is operated without verification. We urge parents — if any member of your family is a minor, keep your devices and account secure.

When gambling causes anxiety rather than enjoyment, it is a sign of problem gambling. in baji wants every player to keep themselves safe and seek help when needed — without any shame or hesitation.

Tools to Keep Yourself Safe

in baji has several practical safety tools that you can use directly from your account, or activate through 24/7 live chat or email.

Deposit Limit

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Once the set limit is reached, no further deposits will be possible.

Time Limit

Session Time Limit

Decide in advance how many hours you will play each day. Once the time is up, your account will be automatically locked temporarily.

Break

Cooling-Off Period

Temporarily close your account for 24 hours or 7 days to clear your head. You will not be able to log in during this time.

Self-Exclusion

Self-Exclusion

If you feel that gambling is getting out of control, you can close your account for anywhere from 30 days to permanently.

History

Transaction and Game History

You can view all the details of how much has been deposited, how much has been withdrawn, and how much time has been spent on each game.

Live Support

Live Chat Support

Contact us on 24/7 live chat at any time to activate or deactivate any of the safety features above.

Recognise the Warning Signs

Problem gambling develops gradually. If you notice the following signs in yourself or someone you know, consider seeking help.

  • Repeatedly placing bigger bets to try to recover lost money
  • Using savings, bill money, or family funds to gamble
  • Wanting to stop gambling but being unable to, failing despite repeated attempts
  • Hiding gambling from family or friends
  • Neglecting work, studies, or family responsibilities
  • Feeling restless, irritable, or uncomfortable when unable to gamble
  • Continuing to bet on borrowed or loaned money

Check Yourself

Answer the following questions honestly. If most of your answers are "yes", it is a sign that you may need support.

  • Have you spent more than your budget in the past month?
  • Has gambling caused arguments with family or friends?
  • Do you feel your mood is affected after a loss?
  • Has your sleep or concentration at work been affected?
  • Do you think about stopping gambling but find you cannot?

If you want to learn more about these questions, visit our FAQ section — it has common questions and answers about responsible gambling.

Ways to Get Help

Acknowledging a problem takes courage. Asking for help is not a weakness — it is the right step. in baji and the people around you are always here for you.

in baji Live Chat

Contact our 24/7 live chat at any time of the day or night. Speak in Bengali — our support team will help you with self-exclusion or setting limits.

Email Support

Write directly to [email protected]. Send any request related to account protection or self-exclusion by email and we will act promptly.

Family and Friends

Talk to someone you trust. A family member or close friend is often the most effective source of support. Share what is on your mind rather than facing it alone.

Professional Advice

If you feel that gambling addiction is affecting your mental health, seek advice from a professional mental health specialist or counsellor. This is completely normal and the right decision.

in baji's Commitment

in baji operates as a safe and transparent platform. Our goal is not only to provide entertainment — the mental and financial well-being of every user is also part of our responsibility. That is why we present betting and casino games as entertainment, not as a source of income.

In accordance with our Privacy Policy, all information relating to the use of responsible gambling protection tools is kept completely confidential. Your self-exclusion or limit settings are not shared with any third party.

Verifying the identity of every player is mandatory for us. This is not only for security — it is also effective in preventing access by minors. To learn about the account verification process, document submission, and the detailed rules for setting limits, please read our Terms and Conditions.

If you feel that betting is having a negative impact on your life — whether financial, social, or mental — do not wait and contact in baji support today. We are here for you in Bengali and English, 24 hours a day, 7 days a week.

Ensuring Protection of Minors

It is strictly prohibited for anyone under the age of 21 to open or operate an in baji account. We kindly request parents — please ensure that younger members of your family cannot access your device or account.

Use a strong password on your account and keep your device locked. Do not share your login details with anyone — even people you know. in baji will never ask for your password by phone or message.

If you suspect that a minor is using or attempting to use your account, inform us immediately via live chat or email. We will act quickly and help keep your account secure.

21+

For ages 21 and above only

The age requirement must be met to participate in betting and casino games. Age is verified at the time of account registration, and proof of ID may be requested in cases of doubt.

Responsible Gambling FAQ

Yes, activating self-exclusion will completely close your account for the set period. You will not be able to log in, make deposits, or place bets. It is not possible to cancel this option before the set period ends — this is intentional by design.

Decreasing a limit takes effect immediately. However, increasing a limit has a set waiting period — usually 24 to 72 hours. This delay is intentional, so that a limit cannot be raised in an emotional moment leading to overspending.

If you keep placing bets to try to recover lost money, cannot stop gambling, are neglecting your family or work, or are gambling on borrowed money — these are important warning signs. If you notice these symptoms, contact in baji support immediately or let someone in your family know.

Change your password immediately and report the matter to in baji live chat. We will review your account's recent activity and take the necessary steps. If a minor user is confirmed, the account will be suspended.

Your account balance will remain secure during self-exclusion. Once the exclusion period ends, or in the case of permanent closure, contact us by email to arrange a withdrawal — we will help complete the process.

You can reach us in two ways — click the live chat button on the website at any time, or send an email to [email protected]. In both cases you can communicate in Bengali, and our team is available 24/7.