in baji Privacy Policy

This Privacy Policy ("Policy") applies to the in baji platform and explains how we handle the personal information of our users. By using our services, you are considered to have agreed to the terms of this Policy. This Policy should be read together with our Terms and Conditions. If any changes are made, we will update this page and note the latest date.

in baji treats user privacy as its highest priority. Our goal is to collect your information in the minimum amount necessary, for specific purposes, and in a fully secure manner. For any questions, you can reach us via 24/7 live chat or email.

in baji collects the following types of information to create and manage your account and to ensure its security:

1.1 Information You Provide Directly

We store the information you provide during registration and identity verification:

• Full name, date of birth, and gender
• Mobile number and email address
• Documents required for identity verification (such as a copy of your National ID or passport)
• Financial transaction details — such as your bKash, Nagad, Rocket, or Upay number or bank account details
• Login details: username and encrypted password

1.2 Automatically Collected Information

When you use the in baji platform, certain information is collected automatically:

• IP address and device type (mobile, tablet, or computer)
• Browser version and operating system information
• Time of site access, session duration, and list of pages visited
• Information collected from cookies and similar tracking technologies
• Referral source — which page or link you came from to reach the site

1.3 Information Received from Third Parties

For identity verification or fraud prevention, we may sometimes receive supplementary information from trusted third-party service providers. This information is used solely to confirm your identity and maintain account security.

in baji uses your information only for the specific purposes listed below:

• Account Management: Completing registration, verifying login, and ensuring account security.
• Financial Transactions: Successfully processing deposits and withdrawals, and maintaining transaction history.
• Identity Verification: Confirming user identity to meet regulatory requirements and to prevent fraud and money laundering.
• Customer Support: Providing assistance in Bangla and English via 24/7 live chat or email.
• Platform Improvement: Analysing user experience to improve the quality of our services.
• Technical Security: Addressing risks such as cyber attacks, account hacking, and other security threats.
• Notifications and Communications: Sending promotional offers, important updates, or transaction-related messages (you can opt out at any time).
• Responsible Gaming: Identifying unusual gaming patterns and arranging support where needed.

We will never use your information for any purpose beyond those listed above, nor will we sell it to any advertiser.

in baji does not share your personal information with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

3.1 Service Provider Partners

We work with a selected group of service providers for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technical infrastructure management. These partners have access only to the relevant information and operate under strict confidentiality agreements.

3.2 Legal Obligations

We may disclose necessary information to comply with applicable laws in Bangladesh or orders from competent authorities. In such cases, we will only provide what is legally required, nothing more.

3.3 Fraud and Abuse Prevention

If money laundering, fraud, or any other illegal activity is detected, information may be provided to the relevant authorities. This is an integral part of in baji's security policy.

3.4 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new controlling entity. In such cases, all terms of this Policy will remain in effect and users will be notified in advance.

The in baji website and app use cookies and similar technologies. Cookies are small data files stored on your device.

4.1 Essential Cookies

These cookies are essential for the platform's basic functionality — such as maintaining login sessions, security checks, and saving form data. Disabling them will prevent the site from working properly.

4.2 Functional Cookies

These cookies are used to remember your preferences — such as language selection (Bangla or English) and display settings.

4.3 Analytics Cookies

We use statistical analytics cookies to monitor platform usage and improve our services. This data is aggregated and not personally identifiable.

You have the option to reject non-essential cookies by changing your browser settings. However, doing so may prevent some convenient features from working.

in baji has adopted industry-standard technical and organisational measures to protect your information:

• SSL Encryption: SSL/TLS technology is used across all pages of the site, keeping data transfers between your browser and our servers fully encrypted.
• Password Hashing: Your password is never stored directly — only a strong encrypted hash is kept.
• Two-Factor Verification: In cases of suspicious activity, identity is verified via OTP or another method.
• Access Controls: Only specific authorised staff members among our team can access your information.
• Regular Security Reviews: Regular audits are conducted to identify and address system vulnerabilities.
• Data Backup: Regular data backups are maintained in a secure and encrypted manner.

If a security breach occurs and it affects your information, we will notify you and the relevant authorities as quickly as possible.

in baji retains your information only for as long as legal obligations or business requirements exist:

• Active Accounts: All information is retained while the account remains active.
• Closed Accounts: Even after an account is closed, financial transaction and identity-related information must be kept for a specified period in accordance with applicable law.
• Marketing Data: If you opt out, information used for marketing communications is deleted promptly.
• Log Files: Technical logs are generally kept for up to 90 days, though they may be retained longer for matters under investigation.

Once the designated retention period ends, information is securely deleted or converted in a way that it can no longer be personally identified.

Every user of in baji has the following rights regarding their own personal information:

7.1 Right to Access

You may request to know what information is held in your account. We will provide a copy within a reasonable time.

7.2 Right to Correction

If any of your information is incorrect, you may request a correction. Most information can also be updated directly from the profile section of your account.

7.3 Right to Deletion

Where there is no legal obligation to retain it, you may request the deletion of your account and associated information. However, this request may be temporarily deferred in cases of ongoing transactions or investigations.

7.4 Right to Object to Processing

You have the right to object to marketing messages or profiling. Contact us via live chat or email and we will act promptly.

7.5 Right to Data Portability

You may request your data in a structured, machine-readable format.

To exercise any of the above rights, please contact our customer support team. We will respond to your request within 30 business days. For more details about our Responsible Gaming policy, please read the relevant page.

in baji operates exclusively for users aged 21 and above. We never knowingly collect personal information from anyone under 21 years of age.

Age verification is mandatory at registration. If a user is found to be below the required age, their account will be closed immediately and all associated information will be deleted.

If a parent or guardian believes their underage child has registered on our platform, please notify our support team promptly.

in baji operates primarily for users in Bangladesh. Data processing servers may be located outside Bangladesh. In such cases, we ensure that:

• Transferred data receives protection equivalent to this Policy.
• The necessary contractual safeguards for data transfer are in place.
• Before sending data to any third country, the data protection standards of that country are assessed.

in baji reserves the right to amend or update this Privacy Policy as needed. For significant changes, we will:

• Update the last-modified date on this page.
• Notify registered users via email or app notification.
• Display a notice on the platform for material changes.

Continued use of the platform after any changes will be considered your acceptance of the revised Policy. We therefore encourage you to review this page regularly.

To learn more about in baji, visit our About Us page, which contains full details about the platform's services and commitments.

If you have any questions, concerns, or requests regarding your rights under this Privacy Policy, please contact us through the following:

• Live Chat: Direct support in Bangla and English, available 24/7
• Email: [email protected]

Our privacy team generally provides an initial response within 3 business days and resolves complex requests within 30 business days.

For general enquiries, visit our Frequently Asked Questions (FAQ) page — many questions are already answered there.